Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect the personal information you give us when using Irish Luck. We take your privacy seriously and set out below the types of data we hold, how we use it, who we may share it with, and how you can exercise your privacy rights.

Types of data we collect

Personal data

When you register an account or make a transaction we collect personal information such as your name, date of birth, contact details, address and government-issued ID where required for verification. We also record account credentials and any information you provide when you contact us.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, and interaction logs. This data helps us maintain site security, troubleshoot issues and improve service performance.

Transactional data

We record deposits, withdrawals, bet and play history, payment method details and any correspondence about a transaction. Transactional records are used for account management, fraud prevention and to meet our legal and regulatory obligations.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, comply with legal requirements, prevent fraud and to respond to your enquiries. Transactional data is used to manage your activity, process withdrawals and detect suspicious behaviour. We may also use aggregated or anonymised data for analytics and service improvement.

Data protection practices

We protect information through technical and organisational measures such as access controls, encryption in transit and at rest where appropriate, regular security reviews and staff training. We limit access to personal data to staff and service providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember preferences and analyse how the site is used. Some cookies are essential for account security and session management. Others are used for analytics and to present relevant content. You can manage cookie settings via our cookie tool and through your browser controls.

Information sharing and third parties

We may share data with trusted service providers who support our operations, including payment processors, identity verification providers and fraud-prevention partners. We may also disclose information where required by law or to protect our legal rights. We do not sell personal data to third parties.

User rights

You have the right to request access to your personal information, to correct inaccurate data, to request deletion subject to legal and operational retention requirements, and to object to certain processing. To exercise these rights please contact us and provide sufficient information to locate your account.

Access, correction and deletion of data

To request access, correction or deletion contact [email protected]. We will verify your identity before acting on requests and will explain any retention reasons if we cannot delete certain records due to legal or regulatory obligations.

Privacy policy updates

We may update this policy from time to time. Any significant changes will be posted on the site and will include the date of the last revision. For questions about this policy or our practices, contact [email protected]. IrishLuck is committed to protecting your privacy and handling your data responsibly.