Terms of Use

These Terms and Conditions describe the rules that govern use of the online casino and sportsbook services provided by Irish Luck and explain the relationship between our platform and registered users. We set out your responsibilities, eligibility, and the main operational rules for account use, promotions, payments and dispute handling. By creating an account you accept these terms and any subsequent amendments we publish.

Account responsibilities

We expect you to keep your account details secure and to notify us immediately of any unauthorised access. You are responsible for any activity carried out through your account until you tell us otherwise. Only one account is permitted per person; we reserve the right to close duplicate or fraudulent accounts. We may suspend or limit accounts where we suspect a breach of these terms or unlawful activity.

Verification and limits

We may require identity and address verification before processing withdrawals or where required by our checks. Verification documents must be valid and clear. We may apply deposit, wagering or withdrawal limits to manage risk and comply with our checks. If you exceed limits or fail verification, transactions may be delayed or declined.

Eligibility requirements

To use our services you must be at least 18 years old or meet the legal gambling age in your jurisdiction, whichever is higher. You must provide accurate and complete information during registration and keep it up to date. Accounts are not available to residents of locations restricted by our policies; a full restricted-country list is provided in your account settings or upon request.

Acceptable platform use

You must not use our services for money laundering, fraudulent activity, or to transmit illegal content. Automations, bots or other unauthorised software are prohibited. Attempting to manipulate games, bonuses or payment processes may lead to account closure, confiscation of funds and legal referral. We monitor activity and may investigate anomalous play patterns.

General bonus and promotion rules

Promotions, welcome offers and free spins are subject to their specific terms. We publish promotion rules at the time of each offer and these form part of these terms. Bonuses may require a minimum deposit, wagering contribution and may be restricted to specific games. We may withhold or cancel bonuses where abuse, fraud or non-compliance is suspected. Any promotional credits or winnings may be subject to verification checks before withdrawal.

Deposits and withdrawals

Available payment methods are shown in your account. Deposit processing is typically immediate, while withdrawals may be subject to verification and processing time. We may apply minimum or maximum limits and a weekly payout cap where necessary. We do not accept third-party payments. Payments will be returned to the original source where possible if required by our checks.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We aim to resolve disputes promptly and fairly. If we cannot resolve an issue internally, we will provide guidance on escalation options. For account or payment disputes we may request documentation and retain the right to suspend payments pending investigation.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Changes will be published on the site and, where appropriate, notified to you. Continued use of your account after publication of changes constitutes acceptance. For operational queries please contact our support team at [email protected] or via the in-site help channels.

Occasionally we refer to the brand without spacing as IrishLuck in user-facing messages; both names refer to the same service and are covered by these terms.